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    Case Manager

    Core Skills

    Written Communication Skills

    Verbal Communication Skills

    Basic Negotiation Skills

    Job Related Computer Skills

    Ability to Prioritize

    Knowledge of Community Health Care and Vocational Services

    Ability to Properly Maintain Records

    Knowledge of Medical Billing Procedures

    Ability to Work Effectively in All Situations

    Ability to Assess, Plan, Implement and Evaluate Individual Patient Care Programs and Treatment Plans

    Ability to Gather Data, Compile Information and Prepare Reports

    Ensure Outcomes are Met within an Appropriate Length of Stay

    Document All Client Encounters

    Complete and Submit Billing Documentation as Appropriate

    Identify and Provide Emergency Crisis Services as Necessary

    Ability to Develop and Implement Action Plans for Health Centers to Improve Performance

    Experience With

    Disability Review

    Long Term/Short Term Disability Case Management

    Workers Compensation Case Management

    Pre Certification/Pre-Admission Certification

    Catastrophic Case Management

    Continued Stay Review

    MCM-Medical Case Management

    Discharge Planning

    Criteria for Hospital Admissions

    Intensity of Service- Diagnosis & Therapeutic Services

    Discharge Screens- Specific Indicators of Patients Ability

    Appropriateness of Care- Patients Ability

    Diagnosis Related Grouping

    ICD- 9-CM

    CPT

    SIMS- Interqual- Criteria for SSO Waiver

    Milliman and Robertson Criteria

    PPR- Prospective Procedure Review

    PA- Physician Advisor

    Prior Authorization

    Utilization Review

    Utilization Management

    Ability to Gather Data, Compile Information and Prepare Reports

    Work Settings

    Acute Care/Hospital

    Managed Care

    SNF/ Long Term Care

    Home Health

    Outpatient

    AGE SPECIFIC

    Newborn (birth – 30 days)

    Infant (30 days – 1 year)

    Toddler (1 – 3 years)

    Preschooler (3 – 5 years)

    School Age (5 – 12 years)

    Adolescents (12 – 18 years)

    Young Adults (18 – 39 years)

    Middle Adults (39 – 64 years)

    Older Adults (64+ years)

    CERTIFICATIONS

    BLS

    5

    CNRN

    5

    ACLS

    5

    CCRN

    5

    Other:

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