Skill Checklists

Home Skills Checklists Pharmacy Technician

    PHARMACY TECHNICIAN

    Communication

    Organize written and oral communication in a logical manner

    Question other health care professionals to collect pertinent patient information

    Communicate appropriately with the level of understanding of one's audience

    Use good listening skills in all aspects of job

    Interested in improving self and asks questions

    Other by site:

    Patient Interaction / Staff Relations

    Greets patient and introduces self

    Puts others at ease

    Interview patient or caregiver to collect pertinent patient information

    Use different strategies for communicating with non-English speakers or patients who are impaired i.e. deaf, cognitively impaired, etc

    Exhibit empathy and compassion

    Cooperation / Diplomacy and Tact with Staff

    Emotional Maturity to Function Under Stress

    Appropriate Conversation with Staff/Patients

    Use of Correct Terminology

    Sensitivity to Patient Comfort

    Other by site:

    Personal Characteristics

    Problem solve in the workplace to better a situation i.e. coworker conflict, workflow mechanics, etc.

    Adaptable to change; industrious

    Ability to learn and retain information

    Sufficent speed in completing tasks

    Ability to adapt to new procedures

    Displays initiative

    Demonstrate ethical behavior with emphasis on confidentiality, realization of professional liability, and importance of following protocol

    Maintain emotional stability to withstand the stresses, uncertainties, and changing circumstances that characterize patient/client care responsibilities

    Accept direction and guidance from a supervisor or faculty member

    Understands that each facility has some procedures that may differ from others and easily adapts to yours

    Arrives for shift on time / punctual

    Undertaking of appropriate & additional duties

    Maintains impeccable personal hygiene & professional personal appearance

    Anticipates Doctor’s / Co-worker needs

    Neatness in accomplishing work

    Other by site:

    Essential Job Functions

    Collect pertinent patient information for use by the pharmacist from the chart or patient profile with efficiency and accuracy

    Be able to locate specific information from a medical record, profile, or electronic medical device

    Understand what is needed by the pharmacist to efficiently and accurately manage pharmacy services

    Demonstrate proficiency with word processing and database software

    Be able to use the internet, e-mail and computerized medication information databases

    Follow an established procedure for purchasing and pharmaceuticals, devices and supplies

    Understand, observe, and comply with State/Federal laws at practice site

    Be able to compound a sterile and non-sterile product

    Prepare an IV admixture

    Observe or prepare a T.P.N. order

    Suggest alternative avenues for procuring a product which is unavailable

    Understand alternative avenues for pricing and products available

    Know proper storage conditions for pharmaceutical items

    Know how to return expired, damaged or recalled pharmaceuticals

    Understand how to deter theft and/or medication diversion

    Inventory and maintain records for controlled substances

    Screen medication orders/prescriptions for completeness

    Create new patient profile

    Enter information accurately into computer to obtain label and MAR

    Accurately prepare medication order/prescription

    Know how to dispose of hazardous materials/waste

    Know how to prepare and label repackaged products

    Process reimbursement claim forms

    Sterilize a laminar or horizontal air flow hood

    Efficiently deliver the correct medication to the correct patient/representative

    Know the Pertinent policies and procedures for distribution of medications/controlled substances

    Know the facets of patient consultation a technician can/can’t perform

    Know how to handle 3rd party rejection claims

    Understand how to prevent and report medication errors

    Be able to work a cash register

    Reconstitute a granular antibiotic into suspension form

    Know how to prepare, store and distribute investigational drug products

    Know how to obtain technician licensure and certification

    Determine patient eligibility and co-pay

    Calibrate a device

    AGE SPECIFIC COMPETENCIES

    Infant (Birth - 1 year)

    Preschooler (ages 2-5 years)

    Childhood (ages 6-12 years)

    Adolescents (ages 13-21 years)

    Young Adults (ages 22-39 years)

    Adults (ages 40-64 years)

    Older Adults (ages 65-79 years)

    Elderly (ages 80+ years)

    CERTIFICATIONS

    BLS

    5

    CNRN

    5

    ACLS

    5

    CCRN

    5

    Other:

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